Bank Support Assistant – Sanctuary – Hartlepool



Hartlepool, North East, GB, TS26 8DB

Department: Supported Living Services
Operation: Sanctuary Supported Living
Closing Date: 30/03/2023
Salary: £10.43 / hour
Requisition: 209544

Bank Support Assistant

Victoria Road, Hartlepool


Hours as and when required

Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However you aren’t guaranteed shifts every week as hours are worked as and when required.

We are seeking a Bank Support Assistant to join our team based at Victoria Road. Our supported living service provides support for young people aged 16 to 25, who are homeless or at risk of homelessness, by encouraging them to develop their skills, and learn to live independently.

There are 10 fully furnished en-suite rooms, two emergency bedrooms and a one-bedroom move-on apartment. If you are looking for a varied and rewarding role, this is a great opportunity to come and work within a hardworking and client-focused team.

We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression.

Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.

Read more about Victoria Road here

The role of Bank Support Assistant will include:

Providing a high quality, hands-on support service
Supporting residents with personal care and administering medication
Encouraging residents to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
Encouraging social inclusion and helping residents to build their confidence, resilience and self-esteem
Working with colleagues and partner agencies to achieve the best outcome for our residents
Conducting bed calls and morning calls to a high standard
Maintaining a safe environment for residents, providing support in accordance with relevant regulations, procedures and practices

Skills and experiences:

Previous experience working with vulnerable adults, ideally with those who have learning disabilities and/or mental health needs
A caring, approachable nature and a confident ‘can-do’ attitude
Ability to keep accurate records and clearly communicate relevant information to team members
Literacy and numeracy equivalent to at least GCSE Grade C English and Mathematics, is essential
NVQ level 2 in Health and Social Care, or willing to work towards is desirable

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

Health and well-being plans
A variety of online discounts and rewards from major retailers
A wide range of learning and development opportunities
£10.43 per hour

We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here

Closing Date: 30 March 2023

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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