IT Technician – Wasco Coatings UK Ltd – Hartlepool

Wasco Coatings UK Ltd

The MIS Executive will be responsible to maintain all IT hardware and software systems. Ensuring that the IT environment is stable and fit for purpose.
Roles and Responsibilities
* Administration of Windows Server 2016/2019/2022.
* Managing secondary Active Directory or updating Active Directory information.
* Managing Exchange server and setting email for users.
* Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualisation.
* Ensure update of documentation in relation to changes in the IT environment.
* Maintaining IT Assets documentation.
* Assist in Group IT projects, assignments, and activities when required.
* Ensures that Group IT Policies, Procedures, and Processes are in accordance with Group IT standards.
* To ensure effective implementation of IT hardware and software for the site(s).
* To make recommendations to the Management in improving and upgrading the Company’s IT facilities.
* Responds to user requests for any IT-related support in a prompt manner
* Ensures all servers are checked, monitored, and free from any technical issues
* To monitor network equipment system and data backup policy are done properly
* Ensure smooth operation of networks. To minimize the downtime
* Ensure all servers are up-to-date and secure, especially the WSUS server
* Manage and maintain SOP documentation, and network diagram when changes are made
* Maintains and consistently updates IT assets promptly
* Ensures all systems with proper licenses are strictly followed
* Guiding users to do workstation email archiving and self-data backup
Knowledge / Experience / Skills
Essential
* Knowledge of Microsoft Windows (OS 10 and above / Server 2016, 2019 & 2022 / Microsoft file server / Microsoft Exchange Server 2019)
* Networking Technology
* Virtualisation Technology
* Hardware troubleshooting
Desirable
* Knowledge and experience in managing Active Directory.
* Familiar with Cloud backup and managing daily backup.
Requirement
* Proven experience of at least 3 years within a similar role.
* Familiarity with relevant regulations, industry best practices, and emerging trends in supply chain management.
* Professional certifications such as Digital Support Technician / Data Technician / Information Communication Technician are desirable.
* Willing to work on-site
Kindly be informed that, only shortlisted candidates will be notified

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