Part Time Customer Services Administrator – HAYS – Hartlepool

HAYS

Are you seeking a new Customer Services on a flexible part time basis

Your new company A renowned parent company of five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties.Your new role
      Make outbound calls to confirmdeliveries, survey satisfaction and upsell/cross-sell products
      Log all interactions inour CRM, ensuring issues are tracked through resolution
      Liaise with warehouse,purchasing, logistics and other teams to align on fulfilment and stock
      Identify processimprovements to optimise customer experience
      Meet response time, resolution and customer satisfaction targets
What you’ll need to succeed

      Organised anddetail-oriented with strong multi-tasking capabilities
      Self-motivated with theconfidence to work independently
      Passionate aboutproviding best-in-class customer experience
     Tech-savvy with ability to learn new platforms/systems

What you’ll get in return
Flexible working options available.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4537939

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