Support Worker – Home Group – Hartlepool

Home Group

We have a fabulous

job opportunity for you to join our awesome team as a Support Worker. We support our brilliant customers with their wellness, homelessness, mental health, benefits appeals and generally improving their lives one day at the time.

They live in the community across the wider Hartlepool area and we help them to maintain their accommodation and avoid homelessness.

We help change our customer’s lives for the better. As our Support Worker, you’ll play your part by assisting in the delivery of tasks that are based on our customers personal support plans, and their needs and aspirations. You’ll work with our Senior Support Workers (Support Coordinators) and external agencies to assess and engage support for our customers.

We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference! 

About you

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.

You have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

To make sure that we keep our records straight, and customers safe, it’s important that you are technologically savvy (or at the very least not a technophobe!)

It would be amazing if you’ve had a job in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!

As this is a community-based job, you need to be able to drive, as well as having access to a vehicle insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use!

When you join as a Support Worker, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Working hours  

You’ll mostly work Monday to Friday, 9-5. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!

About our team

You’ll work alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us we’re not just a team we’re a ‘work family’.

Our managers are Stacey, who has worked in various roles within Home Group for 12 years, and Benjiee, who has recently joined us. There are 20 of us in the wider team and we don’t just love to support our customers, we’re there for each other too! 

You’ll share the office with Laura, who is our support coordinator and Beth & Keith, are our support workers who you’ll be closely working with. 

Be yourself at Home 

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work!

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