Transport Administration Clerk – Menzies Distribution Ltd – Hartlepool

Menzies Distribution Ltd

Transport Administration Clerk

Location: Hartlepool

Menzies Distribution are looking for an experienced Transport Clerk to join our team, providing a first-class service in Hartlepool. You’ll be working on behalf of Menzies Distribution and its customers.

What You Really Want To Know

This role is working Monday to Friday on a Part Time basis

The hours are flexible – we are looking for someone to work AM or PM throughout the week

The salary is £10.13 per hour

Monthly Pay – Last Working Day

Onsite Parking is available


Answering inbound telephone calls, assisting customers with enquiries, and adhering to depot KPI's

Assisting drivers with locating addresses and providing delivery instructions

Assisting customers and providing excellent customer service

De- brief drivers on performance ( delivery’s and collections ) and challenge any poor performance and apply time scales for improvement

Ensuring contractor paperwork is completed

Basic administrative duties

To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times

To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer

Carry out such other duties as may reasonably be requested by the Management or the Shift Manager

Be Computer literate

Report daily into managers at the start of the shift and again at the end regarding driver performance issues and action taken

Manage drivers compliance Vs Daily targets

KPI reporting

Agency time sheets


An understanding of transport legislation and logistics operations

Experience of working in a transport/logistics environment

Able to react quickly to information, helping solve any challenges to routes

Experience using in-house transport management systems is an advantage

Additional Benefits:

Uniform & PPE provided

Healthcare Cashplan for all employees and dependants, including dental, optical, physiotherapy, health screening, 24/7 counselling and more

Employee perks: discount on trips, hotels, gyms, days out, restaurants, supermarkets and more

Discount on mobile phone contracts with EE;

Training opportunities and development plans

Read more…

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